Preferred Customer Service Agreement

Family sitting on a sofa, engaging with their smartphones, in a bright living room with large windows and houseplants.

  • Your Comfort. Our Priority.

    At Sam Pickren Air & Heat, we believe that preventive maintenance is the key to a long-lasting, efficient home comfort system.

    That’s why we offer our Preferred Customer Service Agreement—designed to give you year-round peace of mind and real savings.

  • ✅ Benefits of Enrolling:

    • Maximize System Efficiency – Keep your AC running at peak performance and reduce energy costs.

    • Priority Customer – Jump to the front of the line during peak service times.

    • Postcard Reminders – Never miss a service with timely reminders.

    • Automatic Renewal – No hassle, no lapse in coverage.

    • Exceeds Manufacturer Warranty Requirements – Stay compliant and protect your system's warranty.

    • 10% Off Parts and Filters – Enjoy savings on necessary replacements.

    • Peace of Mind – Know your system is well-maintained and ready for every season.

    • Lower Hourly Rates – Enjoy reduced rates on any additional service calls.

    • Reduced Downtime – Catch problems early and prevent breakdowns.

  • Our comprehensive 20-point inspection and maintenance checklist includes:

    ✔ Check Operating Pressures

    ✔ Monitor Starting Capabilities

    ✔ Check Thermostat Calibration

    ✔ Test All Safety Controls

    ✔ Check and Replace Filters if Needed

    ✔ Dust Filter Grills

    ✔ Inspect Blower Housing

    ✔ Measure Air Temperatures

    ✔ Tighten All Electrical Connections

    ✔ Inspect Indoor and Outdoor Coils

    ✔ Clean & Treat Drain Line and Pan

    ✔ Remove Debris from Around Condenser

    ✔ Check Amps, Volts & Pressures