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Every new Carrier system typically comes with a manufacturer’s limited warranty, usually covering parts for about 5 years, depending on the model. Labor typically is not included. (sampickrenair.com)
To ensure this warranty applies, you—or the installer—must register the equipment online within the specified timeframe (typically soon after installation) or you'll risk voiding the coverage. (sampickrenair.com)
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Since Carrier doesn’t cover labor, any labor warranty must be purchased through Sam Pickren Air.
They offer an extended labor warranty, typically 5–10 years, which covers labor for repairs after the manufacturer’s parts warranty expires. (sampickrenair.com)
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To maintain both manufacturer and dealer warranty coverage:
Register the system online promptly, as required by Carrier. (sampickrenair.com, Carrier)
Use only Carrier brand parts, especially while the manufacturer warranty is active. Installing off-brand parts can void the warranty. (sampickrenair.com)
Schedule regular annual tune-ups and maintenance with Sam Pickren (or another authorized provider). Neglecting maintenance can void both parts and labor warranties. (sampickrenair.com)
Keep documentation of all service visits—work orders, receipts, tune-up records—so warranty claims can be supported when needed. (sampickrenair.com)
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As a Carrier Factory Authorized Dealer with NATE‑certified technicians, they meet Carrier’s installation standards and also provide a 100% satisfaction guarantee on workmanship. (Carrier)
Sam Pickren offers the option to purchase extended labor coverage to supplement the manufacturer’s warranty and protect against labor costs in future repairs. (sampickrenair.com)
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Coverage Type Provider Duration Notes Parts Carrier (Manufacturer) ~5 years typical Must register to activate warranty Labor Sam Pickren Air Optional 5–10 years Requires purchase at installation Extended parts (optional) Possibly available Usually through Carrier Check model-specific terms Maintenance requirement Sam Pickren Air Annual preventive care Keeps warranty valid Documentation requirement You (Homeowner) Ongoing Keep invoices & service records
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Ask your installer if an extended labor warranty was offered and confirm its duration.
Make sure system registration is completed online as required by Carrier.
Understand the maintenance schedule, costs, and documentation process.
Keep all written records—you may need them for warranty-related repairs